Digital transformation

A new supercomputer, new faculty and partnerships with higher education and industry leaders helped the University of Florida transform itself into an AI powerhouse, creating a blueprint for other institutions to follow

Seven points to consider when introducing artificial intelligence to provide front-line customer service support at your institution, by Paul Mahoney

Gary Burnett offers five pointers on when and how teaching in virtual reality worlds can successfully enhance learning

Will Shüler identifies three challenges of integrating augmented reality into the classroom and shares advice on how university tutors might navigate them

To understand how HE can incorporate AI successfully, we need to think about how humans will interact with the technology and change their behaviour, says Ben Swift

Helping students make good academic choices fuelled by their career aspirations before they start studying is crucial – and a well-designed chatbot can be very useful

VLEs, intranets, sports and social apps – the digital ecosystem at university is vast. We must induct students into it quickly and carefully to prevent them falling behind

The key to promoting the uptake of new edtech tools and teaching innovation among faculty, based on research

By using data from job postings, course catalogues and students’ CVs, AI can help people address skill gaps and plot their educational journeys

Getting VR right at a sophisticated level requires a hefty mix of hardware, pricey developers, rock-solid internet and suitable pedagogy – but there is a way forward